*** FREE Shipping Rules:
Applies only to items that are marked as such and all items are F.O.B Shipping Point;
FREE Shipping is for the 48 continental United States, Alaska, Hawaii, and Puerto Rico,
all other locations will have to add S&H to item. For totals check estimated shipping
charges provided within the checkout cart.
FREE Shipping is for single and/or like items. If 2 FREE Shipping items are added to a cart
S&H charges may apply. You may make separate transactions for each FREE Shipping item to ensure FREE Shipping.
FREE Shipping is based on shipping location and weight of item(s)
Steve's Collectibles offers the following Returns Policy:
1. An order can only be returned within 15 days after that order has been shipped and must be accompanied by an RA#.
2. There will be a 15% restocking fee for any item returned after 20 days of purchase.
3. You are responsible for the freight charge to return the order back to Steve’s Collectibles. Be sure to insure the order during shipping as Steve’s Collectibles will not be responsible for broken or damaged returns and credit may not be given.
4. There will be no credit given on a product until it is received back at Steve’s Collectibles and is deemed in good and resalable condition.
Damages:
1. All damaged orders must be reported within 7 calendar days from the time the order was shipped.
2. Steve’s Collectibles will not be responsible after the 7 day window expires.
3. A damage call tag will be issued and once the damaged product has been received a replacement order will be shipped. Understand Steve’s Collectibles is not responsible for damages incurred by the carrier.
4. The product will be reshipped under the same shipping method as originally ordered. All expedited shipping charges must be paid by you the customer.
Discrepancies, Shortages, and Errors:
All discrepancies, shortages, and errors must be reported with 7 calendar days from the time of receipt. Call tags will be issued and replacements sent when the circumstances warrant them.
Understand that Steve’s Collectibles primary mission is to provide each and every customer the best in collectibles and supplies at best possible value.
